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FAQ

Frequantly Asked Questions & Tutorials

If you have a question about how to use the website please check this page.
If no answer is found please feel free to Contact Us
You can also click at the top of the page on a desktop for live chat

Scams

Unfortunately not everyone in this world is honest, we do our best to try and minimise risk by asking for licenses upon registration for listing ads, but we cannot control everything.. We advice to always get a Phone Number to be able to contact and Check all details of potential buyers/sellers to avoid scams. If you are unsure get them to take goods to a licensed dealer/gun shop to confirm legitimacy.
To minimise scammers we are no longer accepting Wanted Ads from Private Advertisers. Wanted Category is now strictly Dealers ONLY!

Photos

When uploading photos please make sure the file size is small (less than 5mb) and the pictures are cropped and uploaded in the correct orientation. They should be Jpg format. If you are having issues with uploading its usually because the connection is timing out due to one of these issues. Remember the photos only need to be clear for a screen not for print.
Make sure to do the 2 steps, Select the File and then click Upload, You will then see a thumbnail of your pic and can proceed to the next one
Pictures taken with a Phone or Tablet are usually the best
AVOID using a DSLR as photos are usually large for print and would need a lot of editing to make them small enough to upload.

DO NOT included anything that is not included in the sale in your photos (these pics will be deleted)
DO NOT use screenshots
DO NOT use pictures off other websites
DO NOT use pictures taken by someone else that have already been used on the site
DO NOT include text or other details in your pics that would not be allowed under our listing terms - these pictures will be removed.


Registering an account

First, choose a Username that is original, one word with no spaces and is not your name as this is displayed on your ads
This is the most common issue we get emailed about when people try to register
eg: Peter, Sako, Hunter etc will have already been taken a long time ago.
Make sure to use a proper email address and Enter all the details that have a * next to them. They are necessary for an account.
If you get an error message please read it carefully to work out what you have not filled incorrectly.
If you do need to email us about registering and you cannot figure out what is going wrong PLEASE include the error and describe the issue - just writing to us saying "I can't register" does not give us enough information let us help you, we then have to email you back asking to explain which takes your time and ours and delays resolving the issue further

Not getting Emails from us? Add Our Address to Your Safe Sender List

First, Check your Spam/Junk or Other Folder.
Add Our Address to Your Email Safe Senders List, Address Book or Contact List. Email newsletters can be blocked or filtered into the bulk folder especially now that email filters are focusing more strongly on “grey mail” or commercial mail. As a result of these changes you may be unable to read certain email communications even if you have subscribed to receive them. To avoid these situations, add our email addresses to your Safe Senders List. We've put together a list of the most commonly used email programs with easy to follow instructions on how to add email addresses to your Safe Senders List. - CLICK HERE!

Retaining Information of Ads & Seller if Purchasing

It is advisable that if you plan on purchasing from a seller who has listed an ad on this website to retain the information of the ad and the sellers details for future reference, as we cannot guarantee that it will still be available if removed. Printing it out using our Printer Friendly Version or Saving the page as a PDF is recommended, or on a Mobile/Tablet you can screenshot the page. (for personal use only)

Adding Us to Your Phone or Tablet Home Screen

We recommend that you add the Ozgunsales.com to your phone or tablet home screen.
Your smartphone or tablet’s home screen isn’t just for apps.
Whatever platform you’re using, you can pin your favorite websites to your home screen so you can quickly access them.
Some platforms offer bonus features. For example, Chrome for Android opens these websites in their own windows with no browser interface, while Windows 8 and Windows Phone offer live tile updates on some websites.
If you do not know how to do that, please CLICK HERE for instructions on how to add a website to your phone or tablet home screen.

Adding Us to Your Phone or Tablet Home Screen

We recommend that you add the Ozgunsales.com to your phone or tablet home screen.
Your smartphone or tablet’s home screen isn’t just for apps.
Whatever platform you’re using, you can pin your favorite websites to your home screen so you can quickly access them.
Some platforms offer bonus features. For example, Chrome for Android opens these websites in their own windows with no browser interface, while Windows 8 and Windows Phone offer live tile updates on some websites.
If you do not know how to do that, please CLICK HERE for instructions on how to add a website to your phone or tablet home screen.

Login Issues?

When you registered you were sent an email with Log in details (Username & Password) - check to see if you can find that
If not you can CLICK HERE to get your Username & a new Password sent to you. Please use copy and paste if you cannot enter the details correctly as Username & Password is case sensitive.


If you find you are trying to log in and you cannot stay logged in make sure to have Private browsing disabled (Turned OFF) as this will block you from being able to use the site.


How do I Renew an Expired Ad?

Please note this does not make the listing appear back as new, it only extends the timeframe.
  • Log in
  • This will take you into My Account
  • Click on My Ads
  • Under the Expiration Date you will see Click Renew or Upgrade.
  • Click and follow the process and your good for another 12 Months.

  • I have taken a Deposit or My Listing has Sold, What do I do now?

    If you have taken a Deposit or Sold your item, simply follow these steps to change the status.
    • Log in
    • This will take you into My Account
    • Go into My Ads
    • Click on Modify
    • Go to status - For Sale and choose option from the dropdown box.
    • Then click Submit.
    Remember if you changed to Taken Deposit you will need to mark it SOLD! when the sale is completed.